Problems become apparent after two or three winters, or sometimes even longer. Some customers will have dampness and condensation problems that they do not realise are caused by the CWI, and will therefore not have reported them to anyone, this is particularly true if the installation took place prior to them moving into the home. This problem has been exacerbated by the recent increase in usual weather events such as flooding.
Others have not noticed any physical symptoms, but neither have they seen the promised reductions in their fuel bills. If the walls and insulation hold moisture, any ensuing evaporation will actually cause a reduction in the thermal insulation qualities of the wall. This is a similar effect of wearing wet clothes, it doesn’t matter how many layers you wear, if they are wet, you will feel cold.
Moisture, peeling wallpaper and condensation on windows & other cold surfaces
Causing walls to buckle and and other structural problems
Rotting wood work as well as mould, mildew and fungus growth
Energy bills not being reduced or in some circumstances increasing.
Successful claims made through Claims Right a trading style of The Claims Bureau Limited are subject to a Success Fee. The success is charged at 25% plus VAT of any monetary compensation awarded to the claim. Clients have a 14 day “Cooling-Off” period during which time they may cancel at any time without charges. After this time, cancellation will result in the application of the Cancellation Fee. If we have already submitted your claim, which results in an offer of compensation subsequently being made, we will charge our full fee as per our Terms of Business – our fee is 25% + VAT. See Terms of Business for details.
Claims Right a trading style of The Claims Bureau Limited who are a claims management company. You do not have to use our service as you are entitled to make a claim yourself for free, either to the person against whom you wish to complain or to the relevant statutory ombudsman (The Financial Ombudsman Service or The Pension Ombudsman Service), or the statutory compensation scheme (The Financial Services Compensation Scheme) if it falls within their remit, providing where applicable you have approached the company in question first.