However what homeowners were not told, is that their mortgage contained a ‘floor clause’ or ‘clausula suelo’ which capped the minimum interest rate in order to protect banks from negative interest rates.
This meant that after the initial fixed rate introductory period, mortgage payments rocketed and many homeowners were forced to pay thousands of euros more than expected.
Due to the complex nature of this type of claim it is very difficult to handle by yourself. Our team has years of experience in handling financial mis-selling claims and have recovered millions of pounds in compensation for our clients.
Successful claims made through Claims Right a trading style of The Claims Bureau Limited are subject to a Success Fee. The success is charged at 25% plus VAT of any monetary compensation awarded to the claim. Clients have a 14 day “Cooling-Off” period during which time they may cancel at any time without charges. After this time, cancellation will result in the application of the Cancellation Fee. If we have already submitted your claim, which results in an offer of compensation subsequently being made, we will charge our full fee as per our Terms of Business – our fee is 25% + VAT. See Terms of Business for details.
Claims Right a trading style of The Claims Bureau Limited who are a claims management company. You do not have to use our service as you are entitled to make a claim yourself for free, either to the person against whom you wish to complain or to the relevant statutory ombudsman (The Financial Ombudsman Service or The Pension Ombudsman Service), or the statutory compensation scheme (The Financial Services Compensation Scheme) if it falls within their remit, providing where applicable you have approached the company in question first.
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